How to Order

How to Order


Via the Web
Go to the page describing the book you want to order, make sure the correct quantity is selected, and simply click on the "Add to Cart" button. You may delete books from or add books to the shopping cart at any time. When you are ready to submit your order, just click on the "submit order" button and fill out the shipping and credit card information that is requested.

Via Fax or Regular Mail
You may send your orders to:
FAX: (608) 224-5016

 
  or

 
Order Department

 
Medical Physics Publishing

 
4555 Helgesen Dr

 
Madison WI 53718


Please be sure to include your credit card number (Visa, MasterCard, Discover or AMEX), expiration and CVV code, check or money order, complete shipping information, including street address (no Post Office boxes, please), and a phone or fax number in case we have a question about your order.

Via Telephone
Mon - Thurs: 9:00 AM to 4:00 PM

Friday: 8:00 AM to 12:00 PM
Call (800) 442-5778 or (608) 224-4508

(Central Time)


Orders generally take 3 - 5 business days for delivery within the United States. We accept Visa, MasterCard, Discover, and American Express or check/money order in U.S. dollars drawn on a U.S. bank. Wisconsin residents must add 5.5% sales tax. Price and availability are subject to change without notice.

Shipping and Handling Charges
Add 10% of total order cost for Handling. Refer to the chart below for Shipping charges within the continental U.S.

Order Total
Shipping

$0.00 - $50.00
$5.00

$50.01 - $75.00
$7.50

$75.01 - $100.00
$10.00

$100.01 - $150.00
$12.50

$150.01 - $200.00
$15.00

$200.01 - $999.99
$17.50

$1000.00+
Actual shipping charges apply. Contact us for shipping costs.



For international orders, e-mail, fax, or call for shipping and handling charges. Shipping charges on international orders do not include customs duties, or local taxes. International shipping charges are subject to change without notice.


Bookstores and Resellers


Please contact us for reseller terms and discounts.
Ph: 800.442.5778
Email: mpp@medicalphysics.org



Desk/Evaluation Policy


We provide desk/evaluation copies in two forms:

1. Hardcopy at 30% discount. If you choose to adopt the text for a course, we will reimburse the purchase price. Only one free hardcopy per department.

2. Free 90 day eBook EVAL. These are fully functional eBooks with a 90 day expiration. After 90 days if you choose to adopt the eBook for a course, we will update your eBook license to perpetual or provide 1x free hardcopy.

If you do choose to adopt the text, we would require the following information on school letterhead:

1. Course name
2. Professor name, phone, e-mail
3. Student size
4. Semester
5. Affiliated bookstore



Returns Policy


For Bookstores/Resellers:
Medical Physics Publishing will accept returns on fully paid invoices less than 120 days old.

15% restocking fee will be charged and deducted from your credit/refund.


For Individuals and Institutions:
Medical Physics Publishing will accept returns within 30 days of invoice date.

We will deduct our original shipping cost from the amount refunded to you. No restocking fee will be charged.

Damaged Shipment:


We will replace any defective books at our expense.

CDs and videos are non-returnable except for damage or defect.

We do not give refunds or accept returns on eBook codes that have been redeemed.

Email or call us with any questions for clarification of policies.